In addition to Selacy’s one-year manufacturer warranty plan, you may purchase a 3rd party furniture protection plans thru us by CPS(Consumer Priority Service).
We have partnered with CPS to offer extended warranties for most of our products! Simply add the extended warranty on the applicable item right next to where you would add the item to cart!
Protect Your Product with an Extended Warranty
- Full coverage from Date of purchase
- 100% parts and labor coverage
- Includes accidental damage
The protection plan cost varies based on the retail value of your purchase and the selected term length. See the details and pricing.
Furniture Extended Warranty Protection FAQ
Is a CPS Warranty just an extension of the existing manufacturer’s warranty?
No, it's an upgrade to your existing manufacturer’s warranty. A CPS Warranty offers benefits that aren't offered by manufacturers like accidental damage.
Who completes repairs on my furniture?
After your claim is approved, we will send a local authorized service person to your house on a day that works for you.
What happens if the service center cannot repair my furniture?
If we cannot repair your furniture, we will provide you with a check for the current market value of your furniture.
What doesn’t this plan cover?
This plan does not cover intentional damage, theft, vandalism, acts of God, or damages incurred before or during shipping. It does not cover vermin or insect infestation, mold, mildew, rot, or rust.
What does the CPS furniture extended warranty cover?
This plan covers any mattress; wood or hard surface furniture; and fabric, leather, and vinyl upholstery. This plan covers any accidental stains, and manufacturer flaws and defects, as well as accidental punctures, rips, burns, breakage of frames, springs, sleeper mechanisms, and internal mechanisms and hardware.
How many claims can I file?
As long as your warranty has not expired, you can file as many claims as you like.
How do I file a claim for my furniture?
You can file a claim by signing into your account on cpscentral.com and clicking file claim, or alternatively by giving us a call at 1 (800) 905-0443.
Does this plan cover furniture purchased outside of the United States?
Yes. The plan is valid globally.
Does the Furniture coverage start on the date of purchase, or is it an extended warranty plan?
The CPS Accidental Furniture Warranty coverage begins on the end user’s date of purchase. For example, if the customer purchases a piece of furniture with a 5 year CPS plan, they will receive 5 total years from date of purchase. There is a 30 days claims hold to prevent DOAs or manufacturer defects, and CPS coverage will begin on day 31. Any claims that occur during that first 30 days would not be covered under this plan.
Does my warranty end after the furniture is repaired?
No, it does not. Your warranty continues until you have paid the maximum liability of your furniture (the original cost of the furniture.)
How to file a claim?
Contact CPS directly to file a claim in three ways:
- Online at www.cpscentral.com and click the “File a Claim” button
- Via email at firstname.lastname@example.org
- Call in toll free at 800-905-0443
Need more information? Please feel free to contact us.